Help Center

What is IaHaI and how does it work?

The 2-minute overview: create a bot, teach it your business, embed it, done.

Setting up your first bot

The setup flow step by step: business info, website scan, launch.

Adding your website and documents

How the scan works, what the bot learns from, and what to do if a site can’t be scanned.

How to add the widget to your website

One line of code, with instructions for WordPress, Shopify, Wix, Squarespace, and more.

Verifying your widget is working

The one-click health check on the Embed tab.

My widget isn’t showing up

The most common causes, in the order to check them.

Teaching your bot better answers

Correct any answer in one click — the bot uses your version from then on.

Suggested teachings

The bot proposes new answers from conversations that went well — you approve or dismiss.

Understanding your conversations & usage

What the dashboard shows and what counts as a message.

Taking appointments & bookings

Your bot books appointments in the chat — you approve with one tap. Plus a full dashboard calendar.

Plans and what’s included

Starter, Pro, and Business at a glance.

Managing your subscription

Upgrading, downgrading, cancelling, and refunds.

What happens if I hit my message limit

Honest answer: a warning at 80%, a polite pause at 100%, resets monthly.

Signing in

Available sign-in methods — and why the same email is always one account.

Multilingual & RTL support

Your bot answers in the customer’s language — including Hebrew, right-to-left.