How to add the widget to your website

Your bot lives on your website as a small chat bubble. Adding it takes one line of code — the Embed tab on your dashboard walks you through it in three steps: copy the code, paste it in the right place, verify it works.

Step 1 — Copy your embed code

It looks like this (yours has your own bot ID filled in):

<script src="https://www.iahia.net/widget.js" data-bot-id="YOUR_BOT_ID" data-consent="true"></script>

Step 2 — Paste it into your platform

• WordPress: Appearance → Theme File Editor → paste before the closing body tag (or use a header/footer scripts plugin).
• Shopify: Online Store → Themes → Edit code → paste into your theme layout.
• Wix: Settings → Advanced → Custom Code → add the snippet to all pages.
• Squarespace: Settings → Advanced → Code Injection → paste in the footer box.
• Plain HTML site: paste just before the closing body tag of your pages.
• Anything else: look for a "Custom Code", "Header/Footer Scripts", or "Tracking Codes" section in your platform's settings.

Step 3 — Check your site

Open your website — the teal chat bubble appears in the bottom-right corner. Then run the built-in check: see Verifying your widget is working.