Help Center

Plans & billing

Managing your subscription

Changing your plan

To upgrade, pick your new plan on the pricing page — it takes effect right away. Your dashboard's plan card always shows your current plan.

The customer portal

In your dashboard's subscription section, click Manage subscription to open the secure billing portal, where you can update your payment method, view invoices, or cancel.

Cancelling

Cancel anytime from the portal. Your bot keeps working until the end of the billing period you've paid for; no further charges after that.

Refunds

Refund requests made within 14 days of a charge are reviewed — full details in our Refund Policy. If something's wrong with billing, email us (address below) and we'll sort it out.

Still need help? Email support@iahia.net